Suzanne Maxim


	Suzanne Maxim, HIA A creative and critical thinker, Suzanne has more than 15 years as a group benefit customer service leader and administrator with a focus on creating effortless customer experiences through process development, team empowerment, emotional intelligence and proactive issue management. Suzanne’s experience in benefit administration runs deep, holding operational roles as in group billing & administration, as a group benefit service representative, group underwriter, quotes and renewals administrator and as a business analyst. She has also acted as a Project Coordinator for the implementation of a new health and dental payment system and the corporate services manager for an employee assistance program. Whatever the service need, she has the experience to deliver a solution.